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Total quality management (TQM)

  • Admin

  • Posted On : Oct 17, 2024

Total quality management (TQM) is the continual process of detecting and reducing or eliminating errors in manufacturing. It streamlines supply chain management, improves the customer experience, and ensures that employees are up to speed with training.

  • Total quality management (TQM) is an ongoing process of detecting and reducing or eliminating errors.
  • TQM is used to streamline supply chain management, improve customer service, and ensure that employees are properly trained.
  • The focus is to improve the quality of an organization’s outputs, including goods and services, through the continual improvement of internal practices.
  • Total quality management aims to hold all parties involved in the production process accountable for the overall quality of the final product or service.
  • There are often eight guiding principles to TQM that range from focusing on customers, to continually improving, and adhering to processes.